Demand generation, database management
and telemarketing agency

Imagine an on-demand sales tool that promptly understands your business proposition, however sophisticated, and seamlessly integrates with its processes.

 

That pinpoints your true ideal customer profile, and continuously reveals those within that profile that have a current interest in your product or service with a potential intention to buy.

 

How much time and cost would be retained by circumventing the resource-intensive hunt for warm prospects and building partially committed relationships?

 

Prospect Connect pinpoint your true customer profile and find prospects that have a current interest in your product or service.

 

Our USP lies in being able to reflect your brand personality to intelligently inform, nurture and personally engage with your prospects across multiple touchpoints, to the point of a decision or commit to a purchase or contract.

 

We utilise unique insights gleaned from innovative technology to maximise our proven digital, telephone engagement and digital automation methods, nurturing prospective relationships to create qualified appointments, high value customers and recurring revenue.

 

Yet, despite optimising our approach with innovative technology, we do not lose sight of our humanised sales ethos and belief that people buy from people.

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We're a family with a passion to serve others

We have no heirarchy at Prospect Connect. Yes, we have titles and roles but ultimately, we’re a family who love working together, creating valuable, high quality opportunities for our clients, sharing best practice and maximising potential.

 

Our senior management  have been working together for over 20 years. A like-minded team that are focussed on helping others to achieve their business and personal aspirations.

 

Our Senior Leadership Team

Our service is driven by an experienced management team who have worked together for over 20 years, and leading sales professionals that have continued their careers with us for an average of over 8 years.

Heather Carter
Founder

My ultimate reward in business is to serve others. I can honestly say I have never worked a day in my life. I’m doing what I love each and every day on this beautiful planet, sharing incredible experiences with gifted, likeminded people and making a positive impact on businesses globally.

 

I have been married to Simon for 35 years and blessed with two amazing adult children and 7 grandchildren.

 

Every day I am grateful to I spend my days with my talented team, contributing to our clients personal and business goals and aspirations. 

Simon Carter
CMO

I really come alive when I can use my ability to uncover revenue & growth opportunities creatively in business models, adding most value at the start of those business journeys.

 

I’ve been extremely privileged in my career to have spent the last 30 years successfully managing businesses in specialisms including electrical engineering and contracting, home based call centres, retail, telecoms, IT security, logistics and distribution and financial services.

 

I enjoy using this experience to support our clients to become successful and achieve their growth objectives. 

Jenny Taylor
Head of Operations

I have built my career with Prospect Connect for the last 18 years, joining the company as a Business Development Specialist. 

 

Working closely with our clients and their internal sales teams and seeing first hand the positive impact our efforts make to their lives is so rewarding. 

 

My role at Prospect Connect is to ensure that our clients projects are set up and performing successfully aligned to their overall growth objectives.

Mark Byrne
Head of Digital

It has been an absolute pleasure to have spent the majority of my career with Prospect Connect. Joining the family 13 years ago as a Marketing Assistant, I joined with an ambition to help others. 

 

I am a problem solver, and identifying solutions that positively impact others is my true passion.  We’ve created some truly incredible results for our clients and its a pleasure to be part of such an amazing group of people where I have built life long friendships. 

 

My role is focussed on driving opportunities for our clients through intelligent digital marketing activities, whilst also supporting effective operational processes across all projects and activities. 

Stephanie White
Communications Manager

Experienced in B2C and B2B marketing I have many years in both agency and client-side roles.

 

My true passion is in uncovering a client’s brand personality, bringing it to life and choosing appropriate channels to ensure a wider audience.

 

As a trained copywriter I love words, and have an interest in how we can use them to convey messages that create maximum impact and engagement. 

 

Away from work I enjoy spending time with my two boys and dragging them on healthy countryside walks.

Tony Gleave
Data & Intelligence Manager

I have been with the business for nearly 20 years supporting Prospect Connect and its clients with all areas of IT, technology and data. 

 

Creating and managing systems and processes that make day to day tasks more effective is a great reward. My experience with data and how to transform it into an asset that creates tangible value forms part of my main role at Prospect Connect. 

 

Working with many clients across industry, I ensure our projects have the foundations of quality data and technology to ensure that our team are set up and have all the tools to ensure they, and our clients, are successful. 

From the data science of identifying prospective customers to lead generation, appointment setting through to onboarding, account management and aftercare we offer a fully integrated solution to optimise and increase sales and revenue.

Prospect Connect successfully deploy on-demand digital sales teams globally to support SME and Enterprise business leaders across industry to accelerate sales revenue.

 

We deliver a complementary alternative solution to help business leaders and sales teams rapidly deploy the activities they need to achieve their sales goals and KPIs without restrictions.

Telemarketing Services

Customer Engagement

Database Management

Digital Marketing Support

Our proven "people buy from people" approach and how we uniquely harness artificial data intelligence is fundamental to how we deliver quality sales opportunities that match your ideal customer profile.

Explore a few examples of our most recently published success stories across industry.  

Utilities

757 quality appointments generated for a leading utilities provider in 12 months

This European utilities provider required qualified field appointments with businesses with a minimum spend of £80K annually on gas or electricity.

Telecommunications

£837k of hosted and broadband sales closed over the telephone in 12 months

Working with Prospect Connect this PLC telecoms company increased sales conversions by 400% to create 500 new customers per month.

Hospitality

£1.1m generated from inactive customers for a leading hotel chain in 3 months

This large hotel chain required us to engage with their lapsed customers. Over 3 months, we generated over £1.1m in re-activated account value annually. 

IT Support

£193,312 in sales revenue generated in 57 days of telemarketing activity

This pipeline value of over £193K for this IT Support, Telecoms and Cloud provider represented a 15x return on their investment.

Utilities

Over £1.5m recovered for our client in a 6 month customer engagement project

Covid-19 had created a backlog of overdue invoices for our client. Our patient and understanding approach yielded impressive results.

Education & Public Sector

Supporting the public sector, colleges and education Providers to increase revenue

We successfully design and execute integrated sales, lead generation and digital marketing projects for training providers, colleges and the public sector.

Get in touch

Tell us about your sales objectives and we will share our recommendations on how we can support you based on our knowledge, experience and success in engaging with your ideal customer profile.